Mouse fails to work in VMware virtual Machine converted from Microsoft Virtual Server

Currently at our office we are testing alternate solutions for antivirus vendors. We felt the best way to do this would be to Download a fresh Windows Server virtual machine from

The download only took a small amount of time after which I utilized the free Vmware Converter from to convert the image to a format compatible with Vmware fusion on my mac. The conversion went flawlessly and when I started the server I checked for Microsoft’s equivalent of vmware tools. No trace of it was found in add remove programs so I proceeded to install Vmware tools on the server. Following a reboot I had lost my mouse cursor and all tracking. The closest I came to mouse was a right click menu in the lower right of the screen.

After a bit of research I came across the following article on Vmware’s knowledgebase.

Since the microsoft virtual addon’s were not installed I opted for the 2nd method which consisted of the following steps:

  1. Uninstall VMware Tools if they’ve already been installed.
  2. Run “regedit” and look for the following key: \SYSTEM\CurrentControlSet\Control\Class\{4D36E96F-E325-11CE-BFC1-08002BE10318}

  3. Backup this key.
  4. Edit the value of the key and remove “msvmmouf“.
  5. Reboot the virtual machine.
  6. Install VMware Tools.

Once Complete mouse function was restored.